Question

Wy isn't my iPad working with the Respondus Lockdown Browser?

Answered By: Robyn Williams
Last Updated: Feb 24, 2026     Views: 31

Are you trying to use an app?

For iPad + Lockdown Browser use, students have to log in to MyPath and Blackboard via Safari or Chrome - they cannot use the Blackboard or KCTCS app to access the exam.

 

Do you see this message?

LockDown Browser error message - Your instructor hasn't enable the use of a table for this exam.

The error message is caused by the instructor not enabling the option to use an iPad when taking an exam in LockDown Browser. Students are advised to contact their instructor so this option can be enabled. Otherwise, the student may use another device to complete the exam.

Helpful hints for best results:

  • Students should place their iPad on a stand, and sit in a chair during the exam.
  • Use an external keyboard
  • We recommend using the iPad in vertical mode, if students will be touching the screen during the exam.